Return form / RMA
You will always receive a return confirmation number from us (return material authorization number), which allows you to return merchandise. Please include a copy of your sales receipt and defect description with your package.
The device must be returned to us in the condition in which it was sent out. Please include the box, charger cable, headset, battery and operating manual.
Please note that water damage or mechanically caused damages are not covered by the warranty.
Type of device
IMEI numbers (serial numbers)